Manager, Marketing and Communications

Indiana Donor Network
3760 Guion Road
Indianapolis, Indiana 46222
Title: Manager, Marketing and Communications
Job Type: Full-time

Are you looking for an exciting new career opportunity to use your knowledge and skill in a way that saves and enhances lives? The Indiana Donor Network is seeking a Manager, Marketing and Communications to join our organization.

Over the last 30 years, our mission has never wavered: saving and enhancing the quality of life through organ, tissue and eye donation and transplantation. At Indiana Donor Network, you’ll be part of something that matters. It’s a mission that turns tragedies into hope and gives thousands a second chance to live their lives fully. As the manager of our marketing and communications team you will lead a group of communications, public relations, and marketing1 professionals to achieve marketing, public relations, strategic communications and outreach goals that drive attitudes and behaviors leading to an increase in organ donation throughout the state of Indiana, as well as a distinct and recognizable brand and an outstanding public reputation for Indiana Donor Network and its subsidiaries.

Responsibilities include:

  • Develops the marketing & communications department’s strategic agendas to ensure that resources and actions of the department are effective and aligned with the organization’s mission, vision, goals and regulatory compliance.
  • Oversees the development and execution of marketing and communications performed by the department staff and directly executes certain marketing, communications, and public functions of the organization.
  • Oversees the planning and execution of stakeholder and donor family events and plans and executes large-scale meetings.
  • Oversees marketing and communications for several events each year.
  • Provides direction to and/or manages the selection, training, development, and performance of assigned staff to retain a motivated, productive, and professional workforce for Indiana Donor Network.

A Bachelor’s degree, preferably in marketing, public relations, health administration or health-related fields is required, as well as six to ten years of experience in the related field. A Master’s degree in business or a related field is a plus. Previous experience in healthcare marketing and communications is preferred

Experience with media relations, purchasing paid media, branding, development of print, digital, and video assets, social media strategies and tactics, public relations and communications strategies and tactics, event planning, event marketing, fundraising, crisis communications, and issues management.

Required knowledge, skills and abilities:

  • Must have a deep understanding of core public relations, marketing and communications best practices, strategies and tactics. Must have an understanding of essential aspects of organ and tissue donor screening, the clinical management of an organ donor and comprehensive organ and tissue donation processes. Must have knowledge of Microsoft Office products and demonstrate basic computer skills.
  • Must possess the ability to supervise others effectively, including but not limited to giving clear direction, coaching, managing conflicts and delivering critical feedback. Skill in preparing and delivering appropriate communications including verbal presentations to audiences of any size, written documents, reports and letters or through audio/visual presentations. Must be able to negotiate with hospitals and Indiana Donor Network staff as an advocate for the process of donation in order to obtain, secure and implement any vital service that would contribute to the successful completion of the donation process.
  • Ability to work effectively with all departments. Ability to work flexible hours to accommodate time-sensitive deliverables, events, and meetings where attendance is required.
  • Ability to oversee and/or project manage 20 or more time-sensitive projects and campaigns simultaneously. Ability to attend bi-weekly Department meetings and quarterly staff meetings in Indianapolis. Ability to comprehend the various federal and non-federal regulatory requirements governing Indiana Donor Network, hospitals and transplant centers in order to contribute to maintain regulatory compliance and/or certification. Ability to represent Indiana Donor Network and the donation and transplant process in a professional manner at all times to both health related groups and/or the public.
  • Ability to provide counsel to the Director and other senior leaders on public relations, marketing, communications, crisis management, and issues management.

Indiana Donor Network is committed to providing equal employment opportunities to all persons regardless of race, religion, color, gender, national origin, age, disability, ancestry or sexual preference. Employment is subject to being able to pass a 9-panel drug test and a background screen. The screen includes verification from the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and the Office of Inspector General. Our employees enjoy fair compensation, excellent benefits and a rewarding, mission driven environment.